Frequently Asked Questions

What is Cash Arcade?

Cash Arcade is a platform where members can earn money taking surveys. Cash Arcade is free to join and we guarantee you $1 for your first survey! Cash Arcade is currently only available in the United States.

Why am I not getting more surveys?
Our availability of surveys is constantly fluctuating. We will alert you when you qualify for new surveys, so be sure to fill out your profile and turn on device location and notifications! Tip: Monday through Friday afternoon and evenings are the best times to take surveys.
Why am I getting fewer surveys when I am close to cashing out?
Our survey matching algorithms are unaware of your current balance and what you are likely seeing is just a normal downturn in the availability of surveys.
What is the minimum cashout amount?
The minimum amount required to cash out is $5.
How do I cashout?
To cash out, simply press the Cashouts tab and select your preferred cashout method. After selecting your cashout method, you will be prompted to enter your email address. Most cashouts are instant, but some may take up to three business days to process for security purposes.
What are my cashout options?
We support gift card cashouts to over 70 of your favorite brands, as well as PayPal and direct deposit into your bank account.
How do I complete my Cash Arcade profile?
To complete your profile, fill out all boxes on the Profile tab and turn on device location. Note that some profile attributes accept multiple answers.
Why was I disqualified from a survey?
Researchers and brands look for survey takers with specific qualifications or experiences. When you do not meet a survey's criteria, a survey may disqualify you. However, Cash Arcade values your time and will still compensate you when you do get disqualified.